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Guide to Internet use

If you are viewing this page, you are already using the Internet. The window that is open right now is called a browser window. A browser window uses a software program to display the many different web sites and web pages that make up the Internet. Each web site or web page has a unique address, also called a web site address or URL that usually begins with www. (You can see the address of the page you are viewing now, in the address box in the toolbar of your browser).

Web pages are connected to other pages in the same web site or elsewhere on the Internet by links. Links are highlighted words, pictures, or web site addresses that you can click on to jump to another place in the Internet. You can tell if a word or object is a link by moving your mouse cursor over it: if the cursor changes from an arrow to a hand symbol, it is a link.

Note: Links in this site are usually blue. Links to a page or site outside this site will open in a new blank browser window. The icon is to indicate that the link is for an Adobe Acrobat (pdf) format document. You can download the Adobe Acrobat Reader for free from http://www.adobe.com.


Three Ways To Find What You Are Looking For

You can use the Internet in one of three ways – you can click on a link, you can type in an address directly (if you already know it), or you can search for information yourself. These three different ways are described in more detail below.

1) If you are looking at a web page and it contains a link that looks interesting, simply click on it to go to that new web site or web page. If you are taken to a web site or web page that is uninteresting or unhelpful, simply click the Back button in the top left corner of your browser to go back to the previous page. The “Links” section can give you good practice in using links, and can help you locate good information about different subjects.

2) If you already know the web site’s address, you can go right to that page.
For example, you may already know the AIDS Resource Center address because you have seen a bookmark or a sticker around town, and you wrote it down: www.etharc.org. You can go straight to this web site by erasing the text in the address box, then typing in www.etharc.org, and then clicking “Go” on the browser toolbar, or pressing the “Enter” key on your keyboard.

3) If you want information on a specific topic, but you don’t know any addresses of web sites containing information on this topic, you will need to search all the pages on the Internet for good information. See the next section for details about searching and different search tools.


Different Search Tools

Searching can be done in four different ways. The way that you choose depends on the kind of information you want to find. Think before you start to search: Are you looking for a fact or a whole web site on a topic? Do you want to find a specific web site (like for an organization or a product), or do you want to find multiple web sites on the same subject? Here are four different options.

1) You can use your browser’s search button in the toolbar (click on the globe and magnifying glass in the toolbar to start searching). Once the search bar appears, type in the subject or name you are looking for. This method uses a search engine like described in #2, but it doesn’t let you choose which one you use. This is a good and easy way to start, but you should also try other search engines to see if they give you better results.

2) You can use a search engine of your choosing to find information. Search engines take the words you type and look for matches in a database of many different web sites and web pages, then give you the addresses of the closest matches.
What results you get from your searches depend on two things:

  • the words you choose to search for, and
  • how the search engine looks for those words in different web sites (different search engines often get very different results).

For hints about making searches more effective, click here. Examples of different search engines you can try include:

3) You can use a subject directory. If you are looking for information in a fairly general category (such as cancer or HIV/AIDS), you can view lists of web sites in this category by using a subject directory. Subject directories allow you to explore increasingly more specific categories to find a collection of web sites on a particular topic. Subject directories are good for exploring the Internet, but can be difficult to use to find specific pieces of information. Examples of subject directories include:

4) You can use a subject-specific search engine. These search engines tend to go into much greater depth than regular search engines, and can retrieve specific articles or information sheets that regular search engines can’t access. They usually search for web sites or pages within a specific subject area. Some of the most useful subject-specific search engines for HIV/AIDS researchers are medical search engines. Examples of medical search engines include:


Be Careful: Don’t Trust Everything You Read!

It is tempting to believe everything you read on the Internet. But be aware: putting pages on the Internet is not like producing a magazine, newspaper, or book. Magazines, newspapers, and books usually need to be reviewed and approved before they are published. But in many countries, ANYONE can have their own web site, and no one reviews the content of these web sites or gives permission for them to put information on these web sites. Many pages don’t display dates or sources of the information. For this reason, a lot of information on the Internet is unreliable, and sometimes, it’s just plain junk.
Web sites often contain distorted or false information, opinions rather than facts, pictures or words that you might find offensive, or other kinds of information that will hurt rather than help your research. It is very important to think critically about the kind of information you read, and to judge its quality very carefully.

Here are some guidelines for evaluating the quality of information on websites you visit:
1) Look at the URL, or address. Choose URLs very carefully.

  • Who, or what organization, published the page? You can generally tell by looking at the letters named in the first portion of the URL (between http:// and the first /).
  • Have you heard of the publisher before? Do you recognize the author, if one is named? Can you find other works by the author on-line or in the library?
  • Is the page an organizational or a personal page? (Personal pages are not necessarily bad, but they tend to be less reliable than organizational pages.)

2) Evaluate links. Does the web page contain links to other sites or footnotes?

  • What kind of web sites do the links take you to? Are they reputable organizations? Are they scholarly documents?
  • If there are links to other sources or footnoted sources, do they appear reliable and relevant?
  • Do the links work?
  • Are the links from a variety of perspectives on a topic, or are they limited to one viewpoint?

3) Is the information reproduced from somewhere else? Always try to use original information: retyped or reproduced information can be inaccurate, fake, or forged.

  • Are permissions to reproduce and copyright information available?
  • Are there links to the original source if it is online?

4) Does the page contain opinions or facts? Opinions can sometimes be useful but are often tricky. Facts are useful only when you know the source is reputable.

  • If they are opinions, are they balanced and do they consider other opinions?
  • Are your own hopes or expectations biasing your evaluation?
  • If they are facts, what is the source of the facts?

5) How old is the data or the document (or the data in the document)? Documents without dates are usually unreliable.

  • Look for the date “last updated” on the web page. Is it current? If you are viewing a document, does it have a date?
  • Remember that undated factual or statistical information is useless. Don’t use it.

6) What do other sources on this topic say? Are there other similar websites and print documents saying similar things, or is this website very different?

  • Is it different because it is presenting an extreme position?
  • Is it different because it is a new idea?
  • Is it different because it is not very well supported?

7) Put it all together. Think critically about all the websites you visit and the sources you plan to use.

  • Remember, when you use on-line sources of information, it is very easy to be the victim of fraud, falsehood, biased thinking, or a joke.
  • Thinking about the web page’s source, age, and content, as well as comparing it to other web pages on the same subject, do you think it is a good quality web site?
  • Are print sources from a library a better option?

Other On-Line Tutorials

If you want more information about using the Internet, try an on-line Internet tutorial. Internet tutorials are on-line programs that teach people skills for using the Internet. This includes learning better search techniques, learning more about the structure and history of the Internet, and learning how to make sure that the information you find is accurate and current. If this interests you, try one of these tutorials:
To access a tutorial, simply click on its Internet address below:

Surf the Web (Learn the Net)
http://www.learnthenet.com/english/section/www.html
This site features short descriptions about different things you need to know to find information on the Internet. Particularly helpful for first-time users are the sections on “The Web At-a-Glance,” “Anatomy of a Web Page,” “Understanding Web Addresses,” and “Top Ten Tips.”

Beginner’s Central: A User’s Guide to the Internet (Northern Webs)
http://www.northernwebs.com/bc
If you want a very detailed and technical introduction to the Internet, try this tutorial. It includes descriptions of how the Internet works, its history, and how to search, download files, and save information. Also covers FTP, Telnet, and newsgroups.

Finding Information on the Internet Tutorial (Berkeley University, USA)
http://www.lib.berkeley.edu/TeachingLib/Guides/Internet/FindInfo.html
This site allows you to pick and choose what you want to learn about the Internet. Topics covered include descriptions of the Internet, comparisons of web browsers, hints about how to search effectively, links to different types of search tools, and how to make sure that the information you find is good information.


10 Tips to Make Searches More Effective

Finding information on the Internet can seem as difficult as looking for a needle in a haystack. In some ways, this is true: from the hundreds of millions of different web pages in existence, you are trying to find just a few web sites about a topic that interests you. Here is the good news: if you use search engines as a tool (whether general, like Google, or subject-specific, like MEDLINEplus), you can learn a few new techniques to improve the chances you’ll find what you’re looking for. Practice makes perfect, and successful searches often take several tries!
Here are ten tips for searching effectively:

1. Choose search terms (these are the words you type in the search box) carefully.
Unsuccessful searches are usually the result of using search terms that are too general to yield helpful information. General search terms yield too many records, none of which is what you were looking for. Think first about what you are looking for and what you are not looking for, then be as specific as you can in choosing search terms. For example, if you’re looking for information about the socioeconomic impact of HIV/AIDS in Ethiopia, type socioeconomic impact HIV/AIDS Ethiopia, not economy AIDS Africa. Nouns, such as names and objects, usually work best. Adjectives and verbs should only be used if they are very unique (as with clinical or other occupational terms).

2. Refine your search terms.
Pay attention to whether other words are used for the topic you’re seeking. This can include synonyms, alternate spellings, other word forms, plural/singular differences, and even words that often accompany the topic you are looking for. For example, using AIDS as a search term is often unhelpful, because search engines cannot differentiate between AIDS and “aids,” things that help people. Typing HIV as well as AIDS restricts results to the disease.
Use singular, rather than plural, forms of words where possible. If you type drug, most search engines also retrieve records containing the word drugs, but not vice-versa.
Some search engines allow “stemming” or “wildcard” searches. These searches allow you to look for all words with the same root by typing the root of a word that has multiple forms (for example, the root assist is common to the words assistance, assisting, assisted, and assists), and then adding a character such as “*” to the end. Typing assist* retrieves all records containing any of the above related words. Investigate your browser to find out.

3. Learn how search engines work.
Search engines all work differently: the same combination of search terms can give you very different results using different search engines. Somewhere on most search engine home pages is a link that says something like “Search Help,” “Hints for Searching,” “Advanced Search Tips,” or “How to Search.” By clicking on this link, you can often learn tips for how a search engine retrieves results.

4. Learn Boolean logic.
This sounds complicated, but it’s really quite easy. Many search engines accept Boolean logic commands, which are a series of words called operators that you put between your search terms to combine them in many different ways. For example, the AND operator retrieves all records containing both words you entered. The OR operator retrieves all records containing one, the other, or both words you entered. OR generally retrieves many more records than AND, so it’s usually most useful between synonyms. The AND NOT (sometimes NOT or BUT NOT, depending on the search engine) operator allows you to exclude records that you don’t want. AND NOT between search terms looks for records that contain the first term but not the second term. For example, if you are looking for information on famine in Ethiopia but don’t want references to the 1985 famine, type Ethiopia famine AND NOT 1985. Check the search engine’s help page before you start to see whether it accepts Boolean operators. For more information about Boolean logic and how to use it, click here.

5. Search for phrases, not words.
Some search engines let you look for phrases rather than just words. For example, using Google, you can put quotation marks around phrases and it will retrieve records where the words you entered appear as a whole phrase in the exact order you typed. This is especially good for quotations and proper nouns like names with multiple words. Here’s an example: if you type Lion of Judah (no quotation marks) in the search box, the search engine will usually look for all records containing the word “lion” and the word “Judah,” no matter if these words are near each other or not. This just as easily turns up pages about people who battled lions in the Biblical land of Judah as it would a record about Haile Selassie or the biblical origin of the title “Lion of Judah.” Search engines also ignore common words like “of” unless they are within quotation marks as part of a phrase. A better solution is to type “Lion of Judah” in the search box: this will retrieve only those records where the whole phrase appears.

6. Use more than just one or two search terms.
Search engines look for all the search terms you enter in one document, so using more search terms at one time narrows your search. Using 6-8 carefully chosen terms increases the likelihood you will find what you are looking for. For example, using Ethiopia as a search term will retrieve many documents, most of which will be useless if you are an Ethiopian HIV/AIDS epidemiologist working with youth. Ethiopia HIV/AIDS retrieves a small fraction of this number, but the results will still be broad. Ethiopia HIV/AIDS adolescent transmission epidemiology heterosexual will find many fewer documents, but they will be more specific. The only danger of this method is that you can occasionally use too many search terms, which restricts the number of results and sometimes excludes web pages that would be helpful.

7. Put the most important search terms first.
Most searches put records that match your first search term higher in the list of results than records that match your second term, and so on.

8. Use different search engines, or a metasearch engine.
Because different search engines retrieve web pages based on different criteria, what works in some search engines may not work in others. If you are having difficulty with one search engine’s results, try another one. Here is a list of search engines to try.
- Google: http://www.google.com
- AllTheWeb (formerly named FAST): http://www.alltheweb.com
- AltaVista: http://www.altavista.com
- Excite: http://www.excite.com
- MSN Search: http://search.msn.com

Some people like using metasearch engines, which search for results on multiple search engines simultaneously. Those records at the top of the list are the pages found by all the different search engines. The main benefit of metasearch engines is that they can increase your Internet coverage by three to four times. However, records that only one search engine can find (usually individual articles, documents, and lesser-known or more recent web pages) tend not to show up using metasearch engines. Here is a list of metasearch engines to try.
- Dogpile: http://www.dogpile.com
- Fazzle (formerly named SearchOnline.info): http://www.searchonline.info
- Ithaki: http://www.ithaki.net/indexu.htm
- Vivisimo (also clusters results into categories): http://www.vivisimo.com
- Webcrawler: http://www.webcrawler.com

9. Combine techniques.
Mix different techniques together to make searches work better. Try using lots of search terms, then try just a few very specific ones. Another useful technique is combining phrase searches with careful selection of keywords to find exactly what you want. For example, typing “Lion of Judah” Ethiopia Haile Selassie will find records about Haile Selassie and his title as the Lion of Judah. Typing “Lion of Judah” Bible scripture is more likely to find records about the Scriptural verse from which the name “Lion of Judah” comes.

10. Learn more about searching and search engines.
If you want additional tips on how to search, take an online tutorial. A great one can be found at http://thewebtools.com/tutorial, but you can also search the Internet for others!
Another great resource to learn about searching is Search Engine Watch. This website and accompanying electronic newsletter have current information about search engine features, the most effective search engines, helpful tips and tricks, and other valuable information to improve speed and accuracy of searches.